Thanks to our brilliant Sales and Warehouse teams, we are proud to boast great feedback for our customer service, from another year of hard work behind the scenes.
In 2023, we scored a superb average score of 9.3/10 on our customer feedback across all categories. This is a massively important part of our business. Whether you are an old customer or someone new, we aim to give you best in class service from start to finish.
We’ll be working hard throughout 2024 to bump this score up even further. Feedback on purchases is always welcome, so make sure to request a survey from your sales rep.